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When it comes to the safety of your home, you want to choose the right company that makes you feel confident and comfortable. It’s important that your home security provider is top quality, because you want to ensure that you can rely on them to keep your family safe at home. With so many home security companies in Ottawa, how can you choose the best provider for your needs? Let’s explore a few important factors to consider when researching home security providers.


The level of experience that the security provider has is crucial. You want a company that will know the ropes, and have the credentials to back up their talk. Do they have experience with clients with similar needs to yours? How have they handled emergency situations in the past? Do they have a good reputation in the industry? Do a little research beforehand and look for customer reviews and testimonials on the company. This will help you narrow down your options and filter out the providers that simply just don’t meet your standards.

Quality Equipment

Since the equipment is going to be your extra set of eyes, you want it to be reliable, durable, and state of the art. Having high-quality equipment is a must. Ask to see some samples of the providers’ live footage and video cameras so that you know what exactly you’re buying into. The last thing you want is to have to deal with any low-grade footage or out-of-focus cameras. You want to feel confident with those extra sets of eyes.

Customer Service

While you’re researching the experience and credentials of each potential company, take a look at their reputation for customer service. Aside from the video surveillance technology, customer service is the next essential component in the safety of your home. If an emergency or problem ever does occur, you want to be able to connect with their service to handle the situation promptly, efficiently and professionally. Can they customize a security package? What are their dispatch procedures like? How responsive are they if you need assistance with your system or the system needs repairs?


Although you want to ensure you have the best of the best when it comes to protecting your home – the top package with all bells and whistles may not be in your budget. Have a conversation with the sales representative and work together to customize a package that makes sense for your needs and budget.

Protecting your home with a residential security system all starts with choosing the right provider. Use these pointers to guide you through when conducting your research so that you can choose the best one for you.

Bee Alarmed is a leading residential security company in Ottawa, serving Barrhaven, Kanata, Orleans, Manotick, Greely, and Kemptville.

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