Frequently Asked Questions

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The short answer, is that Bee Alarmed will do whatever you have instructed us to do upon receipt of an alarm signal from your system. The standard procedure however, is to telephone the protected premises in an attempt to verify the existence of an emergency situation. If the telephone is answered, our operator will expect the person at the premises to be able to identify themselves with their own name and a special secret “passcode” that is unique to that person. Once proper identification of the call recipient is made, that person can provide dispatch or cancellation instructions to our operator. If no satisfactory verification of the person’s identity is provided, normal dispatch procedures, as instructed by the subscriber, will be followed (eg. police dispatch, private guard dispatch, fire or ambulance dispatch or other agency dispatched or notified).

Unlike most other alarm companies, Bee Alarmed believes in being prepared for the worst, which is why we offer our customers triple redundancy protection. Whether it be a massive extended power outage or and act of Mother Nature – we’ve got you covered. The primary Bee Alarmed Monitoring Station is located in Ottawa. “Bee Alarmed” also has other Alarm Monitoring Stations used as back-ups. All Bee Alarmed Monitoring Stations are certified by the Underwriters’ Laboratories of Canada (ULC).

As with most modern-day electronic devices, alarm systems have evolved to the point where they are easy to use and highly reliable. A well-designed system can be used and understood by employees and family alike.

As with most Insurance companies do provide a discount to customers who have a security system, which is monitored, at an Underwriters’ Listed Alarm Monitoring Station. Of course, Bee Alarmed has such a listing, and our subscribers can enjoy the maximum possible discount. Residential discounts of 5% to 20% are the norm, while commercial premises sometimes qualify for even higher discounts.-day electronic devices, alarm systems have evolved to the point where they are easy to use and highly reliable. A well-designed system can be used and understood by employees and family alike.

Virtually anything that can be monitored electronically can be monitored remotely through your alarm system. Some of the more common applications are devices that permit Bee Alarmed to monitor for such things as: fire and/or smoke detection, sump pump failure, high or low temperature, flood detection, freezer failure and medical emergencies.

The Pass code List for your system should include anyone who has access to the premises during times when the alarm system will be armed. This will permit them to identify themselves to our Monitoring Station operator if they are on the premises when an alarm occurs. The Call List should be limited to those persons whom you would like to attend the protected premises subsequent to the receipt of an alarm signal at the Bee Alarmed Alarm Monitoring Station. For residential systems, the Call List should include at least one person who is not a resident of the protected premises, such as a neighbor, relative or friend in the same general area of your home. These persons should also have a key to your home.

At Bee Alarmed Security Solutions, our customers come first. We understand that customers want an immediate response, and resolution, where their home or business security is involved. In fact, our main goal is to provide you with peace of mind. Within 24 hours, we will respond and resolve any problems or concerns you may have with your Bee Alarmed system. Peace of mind you can count on, 24 hours a day – 365 days a year!